‚ÄčEver since being established in 2016, we at Welbilt (previously known as Manitowoc FoodService Company) have made it our mission to help commercial kitchens reach their full potential by offering complete solutions - solutions that are powered by high-quality products and excellent service support.

Our publicly listed company offices and culinary kitchen (located in Dubai, Silicon Oasis Light Industrial Area 3, office B05) is currently managed by Rakesh Tiwari, Sales Director for the Middle East whilst our Service Department is managed by Charbel Mazloum, Service Director for Southern Europe, Middle East, and Africa. 

Serving as a hub to our valued network of distributors that operate in the Middle East region, Welbilt Dubai is a place of thorough education. In fact, dealers can even sign-up for training sessions at Welbilt Dubai. During these sessions, attendees will learn more about our portfolio and recent product launches.

We also regularly host Masterclasses from the heart of our culinary kitchen at Welbilt Dubai. These sessions are held by our local culinary Chef Nicholas Bates who is on-hand to help customers develop their menus and learn more about Welbilt products 

Meet the Team




Welbilt Middle East

Light Industrial Unit, Phase 3 

Industrial Area


United Arab Emirates






Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree

Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service:

This web site uses essential cookies. We would like use non-essential cookies so that you are able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies by clicking accept. Further details on our cookies can be found here.